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Your complete shopping
satisfaction is our number one priority. If an item you ordered from
Celestrial-Event.com does not meet your expectations, simply return it
either to us by mail within 30 days of receiving it, or unless
otherwise noted below.
DVDs
Must be returned unopened. DVDs emailed are non-refundedable.
Exchange Only To exchange an item
by mail, fill out "Items to Be Exchanged" on the back of our invoice,
indicating the item you are returning and the new item (s) you want
sent. Please be as specific as possible when describing the new item.
For example, give the Performance title, year, photo set descriptions
and so on. Then enclose the invoice with your return.
The item returned will be credited to the
original payment method and the new item (s) must be equal or less in
value. Shipping charges for the returned item are not refundable.
Shipping will be covered one time only, by Celestrial-Event.com
up to $4.50 any additional shipping must be paid for by the customer.
Emailed Photo Sets cannot be returned Absolutely
no refunds.
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